FREE SHIPPNG

​​on most items

within 50  states

​OUR GOAL:  
Hoang Hau Services's goal is to introduce to our customers Smart Technology Products that are available in the market. We value your support and strive to achieve 100% customer satisfaction. All orders will be shipped within 24 hours. All products are fully tested, and most carry a one-year manufacturers warranty or more.  You'll feel safe and confident to shop with us at Hoang Hau Services by using multiple secured payment methods through PayPal, a well known Payment Service  System.  You can make payments using Paypal, Visa, MasterCard, Discover, America Express, or prepaid credit cards. You can also contact us for instructions if you would like to make payments by Check, Money Order, and Bank Wire or Deposit.


SHIPPING:
Hoang Hau Services provide FREE SHIPPING on most items to everywhere in the US except Alaska & Hawaii.  We also offer international shipping with shipping charges (depends on the country).  Please contact us for shipping charges if you live outside of the United States.  International returns are not accepted.   ​

PRODUCT AVAILABILITY:
We update the site each working day so as to only display products that have stock available. However, at times a product may become unavailable between updates. In such cases you will be contacted and informed about this, giving you the opportunity to either wait for more stock, cancel the item/order or order another item.We will make every effort to ship the goods once payment has been received.The delivery times given are approximate and delays can sometimes occur. You will receive an email as soon as your order is dispatched.​


Warranty Policy: 
All equipment when sold is new and carries a limited manufacturer (s) warranty. Once you purchase the equipment it will be your responsibility to register it with the manufacturer (s) to activate the warranty. All warranty information is included with shipment of the equipment. Items considered equipment include but are not limited to: Pedicure Spas,Mini-Spa, Massage Chairs, Bidet Toilet Seats. Per manufacturer (s) policy, these equipment (s) cannot be returned after open due to government regulations. For any defect, please refer to the equipment warranty information and contact the manufacturer directly. If you do not find all the information or have additional questions please contact our customer service department at (817) 393-4099. All items needing repair should be referred to the manufacturer as per the warranty information that came with your purchase. Hoang Hau Services is not liable if the manufacturer/ distributor fails to perform warranty service. THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY Hoang Hau Services. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. 

ORDER CANCELLATION POLICY: In the event a customer wants to cancel an existing order, there may or may not be a cancellation fee. If the order is still pending, there is no fee to cancel an item. If stock has been received and the credit card has been charged, then a service fee will be deducted off the credit.   This fee will be 5% of total amount charged and refunded, with a Minimum $10.00 Fee  This fee covers both the fees we incur when we charge and then credit a cancelled order. If an order has been processed and packed to ship,  it may not be possible to cancel that order. 

RETURN:
​For our Smart TV Boxes:
All qualified returns are subject to a 20% restocking and handling fee to offset our shipping, handling fee. Returns must be made within 14 days from the date of purchase. Items must be returned with all original contents and packaging.
For our Smart Toilet Seat and Warm Toilet Seats:
1) Damaged and Defective - RA number required.Customers should contact manufacturer directly with damaged or defective warranty or service issues. Pre-paid shipping label will only be issued by the manufacturer when product is damaged or defective at time of delivery.​
​2) Returns - RA number required. Special Instructions below: Due to governmental regulations and the hygienic nature of these products, Hoang Hau Services can only accept customer returns on Smart Toilet Seats and Warm Toilet Seats that are unopened, unused, and re-sellable.  Customer returns to Hoang Hau Services will incur a 20% restocking and handling fee to offset our shipping, handling, warehouse, and re-boxing costs.  Products that are used or in un-sellable condition are subject to additional fees and/or non-credit for returned merchandise.  Any returns must be initiated by customer within 14 days of purchase date.  Hoang Hau Services will not accept for credit any customer returns on Smart Toilet Seat and Warm Toilet Seats that have been installed and/or used in any manner.  Please contact us directly for full return instruction.

For our Smart Massage Chair:
All Smart Massage Chair returns are accepted. Customers should contact us within 14 Days after receiving the item and you can send your purchased product back for a refund.  All returns will incur a 20% deduction from purchase price to cover shipping and handling costs that we paid to the freight company to ship the product to you.  The item must be sent back within 14 days after receiving it, and must be sent with same carrier as it came. It must also be packaged as it was when it arrived so it arrives safely. It must be in the exact same condition, no damages. Refunds will be processed within 7 days after receiving item back.

For our IMD (Intelligent Medical Drill):
All qualified returns are subject to a 20% restocking and handling fee to offset our shipping, handling fee. Returns must be made within 14 days from the date of purchase. Items must be returned with all original contents and packaging.

For our Pedicure Chairs & Mini Spa Chairs:
We guarantee you to be satisfied with your purchase, if you are not pleased email us at hoptvthongminh@yahoo.com for a return authorization number, write that number on the package and return it in original shrink wrap and new condition within 15 days from the date of purchased.  You are responsible for the cost of the shipping via FedEx or UPS service. A 20% restocking fee on all return items. All return item(s) will be rejected without a return authorization number.

LEGAL STATEMENTS FOR OUR SMART TV BOXES:  
​​HOANG HAU SERVICES DOES NOT HOST, PROVIDE, ARCHIVE, STORE, OR DISTRIBUTE MEDIA OF ANY KIND, AND ACTS MERELY AS AN INDEX (OR DIRECTORY) OF MEDIA POSTED BY OTHER ENTHUSIASTS ON THE INTERNET, WHICH IS COMPLETELY OUTSIDE OF OUR CONTROL.HOANG HAU SERVICES RESPECTS THE RIGHTS OF OTHERS, AND PROHIBITS THE USE OF REFERENCED MATERIAL FOR ANY PURPOSE OTHER THAN THAT FOR WHICH IT IS INTENDED (WHERE SUCH USE IS LAWFUL AND FREE OF CIVIL LIABILITY OR OTHER CONSTRAINT) AND IN SUCH CIRCUMSTANCES WHERE POSSESSION OF SUCH MATERIAL MAY HAVE ANY ADVERSE FINANCIAL, PREJUDICIAL OR ANY OTHER EFFECT ON ANY OTHER THIRD PARTY.​
COPYRIGHTS/TRADEMARKS:
​All content included on this site including, but not limited to, text, graphics, logos, button icons, images, audio/video clips and software, is the property of HOANG HAU SERVICES  or its suppliers and protected by U.S. and international copyright laws. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
SITE/TYPOGRAPHY:
All prices on this site are subject to verification during order process. Prices incorrectly displayed due to typographical errors are subject to change. In the event of this occurring, you will be notified and will have the option to cancel the order.





















Our Products  & Services

​​​Tel:  (817) 393-4099  or:  (817) 400-9079

Monday - Sunday:  08:30am - 07:30 pm